Illustration of the RheinInsights Enterprise Search Connectors

Our Enterprise Search Connectors
Atlassian Jira Service Management Cloud

Our Jira Cloud Connector allows for indexing all issues, comments, attachments, or projects from Jira Cloud, as well as their metadata. Also, the connector comes with full support for Jira Cloud's permission scheme. In turn, you can build great enterprise search experiences, knowledge searches or bot applications powered by retrieval augmented generation.

Features

Our Jira Cloud connector comes with the following features.

  • Indexing of incidents, issues, projects, comments, attachments
  • Full set of Jira Service Management Cloud's metadata as part of the indexed documents
  • Supports Atlassian Jira Service Management Cloud
  • Full support for Jira Cloud's permission scheme
  • Efficient incremental crawling based on change logs
  • Basic authentication, OAuth planned
  • Fully based on the Jira Service Management's v3 REST APIs
  • No need for additional plugins or Jira changes
  • Filters based on projects and file types
  • Easy configuration

  • Microsoft Copilot
    (Atlassian Jira Service Management Cloud-Connector for Microsoft Copilot)
  • Microsoft Search
    (Atlassian Jira Service Management Cloud-Connector for Microsoft Search)
  • Microsoft Graph Connectors
    (Atlassian Jira Service Management Cloud-Connector for Microsoft Graph)
  • Azure AI Search
    (Atlassian Jira Service Management Cloud-Connector for Azure AI Search)
  • Squirro Insight Engine
    (Atlassian Jira Service Management Cloud-Connector for Squirro Insight Engine)
  • Elasticsearch
    (Atlassian Jira Service Management Cloud-Connector for Elasticsearch)
  • OpenSearch
    (Atlassian Jira Service Management Cloud-Connector for OpenSearch)
  • Apache Solr
    (Atlassian Jira Service Management Cloud-Connector for Apache Solr)
  • Microsoft SQL
    (Atlassian Jira Service Management Cloud-Connector for Microsoft SQL)
  • Postgres
    (Atlassian Jira Service Management Cloud-Connector for Postgres)
  • Oracle
    (Atlassian Jira Service Management Cloud-Connector for Oracle)
  • Weaviate
    (Atlassian Jira Service Management Cloud-Connector for Weaviate)

Why the RheinInsights Retrieval Suite?

There are many reasons to use our Retrieval Suite. However, it stands out because of our top priorities on data security, efficiency, and low effort to success.

Our suite scales easily to up to 100 million indexed documents, handles the APIs of source systems with high efficiency, enables flexible AI integrations for Retrieval Augmented Generation, and is deployed and used incredibly quickly – in hours, not months.

All with the aim that you can concentrate on what matters most - realizing your use cases and creating added value.

Data Security and Access Rights

  • Deployments on-premises or in your own cloud
  • Compatible with, but independent of, hyperscalers
  • No data exposure to third parties
  • No external access to your systems and data, not even by RheinInsights
  • Secure search: users only find the content they have access to in the source system

Scalability

  • Scalable indexing of up to 100 million documents and more
  • Near real-time indexing of changes
  • Robust crawl strategies to index documents and security principals
  • Minimal load on source systems: no expensive and minimizing API calls
  • Load balancing across multiple Retrieval Suite instances if needed
  • Highly flexible crawl scheduling

Integrations

  • Integrations via MCP, bot frameworks, Slack, Teams, Copilot, Open WebUI, and websites
  • Highly relevant answers - for your AI and users
  • Flexible query pipelines for decision making and retrieval use cases
  • Processing pipelines for documents and security principals

Deployment and Setup

  • Successful AI and RAG projects in hours - not months
  • Easy and quick deployment
  • UI configuration
  • An administration interface to manage all connectors
  • Wizards that simplify complex configurations
  • Early validation of configurations with fast and understandable feedback
  • No configuration overhead: A consistent and well-designed metadata schema with uniform metadata fields

Developing Your Own AI applications

  • State View shows documents, document metadata, and user group relationships
  • Insights on document processing
  • Full flexibility through our query pipelines
  • Visualization of individual query executions and results
  • Analytics

Screenshot of the first run dialog

Interested in a trial?

Register for free in our customer portal, create a free demo license and download our RheinInsights Retrieval Suite.

Customer Portal